Add your SyncTech email to iPhone, iPad and Mac Mail.
Replace your-domain.com with your actual domain. Username is always your full email address.
Go to Settings → Mail → Accounts → Add Account → Other → Add Mail Account.
Type your name, full email address, password and a description, then tap Next.
At the top, make sure IMAP is selected (not POP).
For Incoming and Outgoing Mail Server, set Host Name to mail.your-domain.com, User Name to your full email address, and enter your password. Tap Next, then Save.
Reopen the account. Under Advanced, set IMAP to port 993 with SSL. Under SMTP → Primary Server, set the outgoing port to 465 with SSL and authentication using your full email and password.
Settings → Mail → Accounts → Add Account → Other → Add Mail Account.
Name, full email, password, description → Next, then select IMAP.
Incoming & outgoing mail.your-domain.com, IMAP 993 (SSL), SMTP 465 (SSL), full email as username.
Open Mail → Mail → Add Account → Other Mail Account.
Enter your name, full email address and password, then click Sign In.
If Mail cannot find the settings, set both incoming and outgoing servers to mail.your-domain.com, account type IMAP.
In Mail → Settings → Accounts → Server Settings, untick “Automatically manage” and confirm IMAP 993 (SSL) and SMTP 465 (SSL).
Our local support team is here Monday to Friday, 9am to 6pm. Send us the exact issue and we will help.
If anything still isn’t working, our local team will get it sorted with you, no call centres, no tickets lost in a queue.