Use for both incoming and outgoing mail. Incoming IMAP port 993 (SSL), outgoing SMTP port 465 (SSL), with your full email address as the username. Full details in the Email Protocols guide.
Most sending problems are the outgoing (SMTP) settings. Confirm SMTP host , port 465 with SSL, and that “my server requires authentication” is enabled. See Troubleshooting for the full checklist.
How do I access my email in a browser?
Go to and sign in with your full email address and password, no setup needed. More in the Webmail guide.
Can you move my existing email across to SyncTech?
Yes, migration is included and we handle it for you with no downtime and nothing lost. See Email Migration, or message us on WhatsApp and we’ll take it from there.
How do I reach a real person?
Our local team answers on WhatsApp, phone and email, +6016-7618518, Monday to Friday, 9am-6pm. Tell us the exact issue and we’ll help.
Need a hand?
Our local support team is here Monday to Friday, 9am to 6pm. Send us the exact issue and we will help.